Success Story: Efficiency increase & process optimisation in the photovoltaic industry

Growing customer inquiries, complex project workflows and increasing competitive pressure - companies in the photovoltaic industry are faced with the challenge of organising their internal processes efficiently. Autark21 also recognised that a modern and flexible CRM solution was needed to meet the increasing requirements.

Thanks to monday.com CRM, our sales pipeline has become more structured and transparent. Leads are clearly categorised and easy to track. Automations save us a significant amount of time, enabling us to close deals more quickly. The support provided by demicon GmbH was essential – their comprehensive service allowed us to implement monday.com smoothly and tailor it precisely to our needs. The collaboration was consistently transparent, efficient, and dependable.

Vera Gataric

Management Assistant – Autark21

Our project

The previous systems were too inflexible, fragmented tools made collaboration difficult and many work steps had to be completed manually. This led to long processing times and a lack of transparency in the sales pipeline. To solve these challenges, Autark21 teamed up with demicon for a digital transformation with monday.com and make.com.

By implementing a new, tailor-made CRM environment, numerous processes were automated and optimised:

• 25% faster lead processing thanks to optimised processes
• More efficient workflows thanks to the automation of recurring tasks
• Greater transparency in the sales pipeline and in customer management
• Freeing up valuable resources so that the team can focus on strategic tasks