DEMICON Insights

Targeted knowledge utilization without detours: How Atlassian Rovo helps you to master the flood of information

Written by DEMICON | Nov 20, 2024 10:21:03 AM

Every day, teams are faced with the challenge of extracting exactly the information they need for well-founded decisions and efficient processes from a multitude of digital sources. But reality shows: Valuable knowledge often remains in so-called information silos, spread across Jira tickets, Confluence pages, Slack messages and other platforms. Searching for the right data costs valuable time and makes productive collaboration more difficult.

 

As an Atlassian partner, we know the importance of effective knowledge networking. In this article, we would like to show you how Rovo optimizes access to relevant data, reduces information silos and enables teams to work more focused and faster.

 

 

The functions of Atlassian Rovo at a glance

Rovo is more than a search engine - it's a comprehensive AI-based tool designed specifically to improve teams' access to knowledge and empowerment. The solution offers three main features: intelligent search, Rovo Chat and AI-powered agents.

1. Intelligent search: Knowledge on demand

With Rovo Search, teams can find information in seconds, no matter which system it is stored in. Rovo searches Atlassian tools such as Jira and Confluence as well as third-party applications such as Microsoft Teams, Slack, Google Drive and SharePoint. By maintaining all existing permissions, Rovo ensures that employees only access the information for which they are authorized. This ensures that sensitive data remains protected and collaboration remains effective.

The search results are context-based and tailored to the specific requirements of the user. Rovo Search can also search data from in-house applications that can be connected via an API. In this way, Rovo becomes the central source of knowledge that provides an overview of all relevant information in your company.

2. Rovo Chat: Interactive, AI-powered support

Rovo Chat adds an interactive component to the search options. Teams can use the chat to ask questions about projects or subject areas and receive precise answers in real time. The chat also generates in-depth insights into company data, which is particularly helpful if employees do not yet have a comprehensive project history or require specific expertise.

Another benefit of Rovo Chat is the ability to clarify specific questions, understand context and develop deeper knowledge without having to switch tools. This allows teams to gain valuable insights and act directly on them, improving not only efficiency but also the quality of decisions.

3. Rovo agents: Automated support and workflow optimization

A key feature of Rovo is the AI-powered agents that support a wide range of workflows and processes. These agents take on time-consuming tasks and help teams to automate routine work. Examples include creating marketing content, analyzing data or cleaning up Jira backlogs. Automation increases productivity while allowing employees to focus on strategic tasks.

The agents can also be adapted to specific requirements, either through pre-configured templates or individual configurations. This makes Rovo a tailor-made solution for a wide range of business areas - from project management and knowledge management to the onboarding of new employees.

 

The basis of Rovo: the Atlassian Teamwork Graph

Behind Rovo is the Atlassian Teamwork Graph, a proprietary data model based on Atlassian's decades of experience. The Teamwork Graph collects and analyzes data from Atlassian tools and other SaaS applications to provide contextual, relevant search results. The more tools and data sources are connected, the more precise and comprehensive the insights provided by Rovo become.

For companies, this means a central overview of all relevant information on projects, teams, goals and processes. With Rovo, all company knowledge is systematically recorded and made usable for daily work processes.

 

Rovo as a solution for networked and efficient work processes

Rovo offers decisive advantages for companies that want to make their knowledge management more efficient and targeted:

  • Better accessibility of knowledge: Rovo connects data from different tools and makes it accessible without detours. This saves teams time and enables them to make faster and more informed decisions.
  • Overcoming information silos : The networking of all data sources creates a consistent knowledge system that supports teams and simplifies work.
  • Process automation through agents: The integrated agents relieve teams by taking over routine tasks, creating more space for creative and strategic activities.
  • Seamless integration: Rovo can be flexibly integrated into existing systems and thus offers comprehensive support for existing workflows.

Atlassian Rovo is now available to organizations and offers a 30-day free trial to experience the features in your own environment.

If you would like to find out more about how Rovo can support your workflows, we are happy to assist you as an Atlassian partner - from the initial consultation through to implementation.

 

CONTACT US NOW!