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monday.com Service Product - First insight into the new product from monday.com

DEMICON : Aug 30, 2024 11:56:30 AM

monday.com Webinar Past Events Best Practices

monday.com Service Product - First insight into the new product from monday.com

Online-Webinar –

Improved service management with monday.com

MONDAY,

16.09.2024

16:00 - 16:45 CEST
via ZOOM

LANGUAGE: GERMAN

THI HONG PHUONG NGUYEN
Customer Success Managerin
PATRICK DESHAWN AYERS
Team Lead

Join our informative 45-minute online webinar aimed at service managers and customer service teams looking to improve their service delivery. In this webinar you will gain insights to optimise your service management processes and increase customer satisfaction.

Agenda

What is monday.com?
Your go-to work platform for service management

- Overview of monday.com and its service management features.
- Understand the benefits of using monday.com | Your go-to work platform for service teams.

Key features and functionalities

- Ticketing system: Efficiently manage and track customer requests and issues.
- Workflow automation: Automate repetitive tasks to increase efficiency and reduce errors.
- Customisable boards: Adapt your service management boards to your specific needs.
- Integration options: Seamlessly connect monday.com with other service tools and platforms.

Live demonstration

- SM features: A tour of the service management features of monday.com | Your go-to work platform
- Practical examples: Practical examples of how you can set up and use monday.com to manage service requests, track progress and generate reports.

Interactive Q&A session

You will have the opportunity to ask questions and get expert advice from our service management specialists.

By the end of this webinar, you will have the insights to consider monday.com for service management in the future so that you can provide outstanding service.