Webinar: Seamless Migration from Cherwell to Jira Service Management
Cherwell's EOL announcement - Makes a new ITSM platform necessary
2 min read
DEMICON : Jan 29, 2025 9:52:39 AM
Discover how the Atlassian Assets Data Manager can revolutionize the management of your company's assets.
Managing company assets is often a complex task that involves numerous departments, processes and tools. Without a suitable solution, inconsistencies, security gaps and considerable additional work can arise. This is exactly where the Atlassian Assets Data Manager comes in: With its powerful integration into Jira Service Management (JSM) Cloud, it offers companies the opportunity to manage their assets in a centralised, cross-departmental and efficient manner.
The Atlassian Assets Data Manager is a powerful extension for Jira Service Management (JSM) Cloud that helps organizations manage their assets efficiently. It provides comprehensive data integration, data cleansing and centralized CMDB management capabilities for IT operations teams, finance, facilities, HR and more. All JSM Premium and Enterprise customers can use Assets Data Manager at no additional cost or purchase it through a plan upgrade.
If, as is often the case, a company is organized into different departments that use different tools to carry out processes and manage a company's assets, it becomes difficult to maintain an overview. This leads to numerous challenges:
Different data statuses - gaps in the data inventory and data quality
Lack of transparency and overview, e.g. for management
Increased risk of security gaps (storage of sensitive data)
Need to maintain Excel lists for data aggregation in order to merge assets centrally
Incorrect decisions based on inconsistent data
High investment costs in the various tools due to redundant information
Increased financial and operational risks
Waste of resources due to manual effort on the part of employees
In an overall enterprise service management solution, all important assets need to be managed in order to control business processes and improve operational efficiency in a targeted manner.
The Data Manager seamlessly connects to all your data sources across all departments and provides you with a unified and comprehensive view and analysis of your individual and active company assets in a central CMDB.
Integrating with over 30 systems, Data Manager retrieves information using flat files (CSV), DB connections and API calls from numerous third-party sources.
Seamless data integration: Data Manager integrates all required data sources with over 30 connectors, making the import of assets efficient and automated. Manual input is minimized and data is always up to date. Scheduled imports reduce the workload and sources of error. Third-party apps or integration solutions are no longer required for data imports, which saves additional costs.
Improved data quality: The Data Manager ensures high data quality by cleansing, merging and normalizing data from different sources. Duplicates are removed and inconsistencies are corrected, creating a reliable "golden" data source. This means that your company always works with complete, up-to-date and correct information that enables reliable, data-based decisions.
Comprehensive data analysis: Data Manager offers powerful features that allow you to compare data from different tools and identify inconsistencies such as duplicate or outdated entries. This cross-comparative analysis helps to identify weaknesses in IT assets at an early stage, close security gaps and improve data quality. A new reporting function also makes it possible to create dashboards in real time to quickly visualize current information.
Improved audits and compliance: Assets Data Manager provides complete transparency of all assets and their changes, ensuring compliance with regulations such as the GDPR. This supports both adherence to compliance standards and smooth audits.
Atlassian Assets Data Manager is the solution to your asset management problem. Use the powerful features for seamless data integration, improved data quality, centralized data repositories and automated workflows to make your asset management more efficient and effective.
Learn more about the capabilities of Assets Data Manager and start optimizing your IT asset management processes today.
Benefit from a smooth and cost-effective migration of your Atlassian solution from the data centre to the cloud. Our experts guarantee you a transition without surprises - quickly, transparently and without any loss of quality.
Cherwell's EOL announcement - Makes a new ITSM platform necessary
IT Service Management (Or ITSM) is a strategic approach to designing, implementing, managing, and delivering IT services.
Technology has drastically changed how businesses run, and staying ahead of the competition requires an innovation-driven approach.