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Webinar: Seamless Migration from Cherwell to Jira Service Management

DEMICON : Jun 10, 2024 12:00:00 PM

ITSM Solutions Jira Service Management Webinar Past Events Best Practices

Webinar: Seamless Migration from Cherwell to Jira Service Management

Cherwell's EOL announcement -

Makes a new ITSM platform necessary

FRIDAY,

05.07.2024

11:00 - 12:00 CEST
via ZOOM

LANGUAGE: ENGLISH

ANTONIO D’ERRICO
Senior Atlassian Consultant DEMICON
SAM
Cherwell Senior Technical Consultant

We will show you how to migrate from Cherwell to Jira Service Management, which technical possibilities exist and what a timeline might look like. We will also present the benefits and key features of Jira Service Management.

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Are you considering migrating from Cherwell to Jira Service Management but unsure where to start?

Join our free webinar to discover how you can seamlessly transition your service management processes to Jira Service Management, leveraging its robust features and capabilities to enhance your IT operations.

In this webinar, our Atlassian and Cherwell experts will guide you through the migration process and provide technical insights to ensure a smooth and efficient transition.

Agenda

Introduction Speaker

Antonio D'Errico

Greeting the participants.

EOL & Challenges Cherwell

Antonio D'Errico

We discuss Cherwell's challenges and limitations, identifying several issues from our experience, enabling a good comparison with Jira Service Management.

Migration Cherwell to Jira Service Management

Antonio D'Errico

We address key questions about retrieving data from Cherwell and migrating it to Jira Service Management, including topics needing manual migration or re-creation. Lastly, we identify potential migration challenges and their solutions.

Timeline Roadmap

Antonio D'Errico

We have created a timeline with phases, tasks, and preconditions to outline a roadmap for migrating from Cherwell to Jira Service Management.

Introduction Jira Service Management

Antonio D'Errico

Lastly, we present Jira Service Management, highlighting its core features and benefits. We demonstrate how it can quickly add value as a central platform for various teams and customers.