More added value through digital excellence
Enterprise transformation
Go beyond incremental change and create a sustainable, technology-driven and agile organisation that adapts to growing challenges.
Efficiency through digitalisation
Agility in change
Rethinking value creation
PHILIPP WEISE
Head of Consulting
Book a free consultation with our enterprise transformation expert today.
Rethinking agility & ready for the future
individually
4.770 EUR
With our agility check, we analyse the use of agile methods and evaluate your digital mindset. Discover potential and receive customised recommendations to increase your agility and secure your competitiveness.
Prepare & accompanychanges
individuallyon request
Whether strategic realignment, organisational development or a change in working methods due to new processes or tools - professional change begins with a neutral assessment of the current situation.
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Evaluated initial situation
Sense of Urgency as a starting point
Recommendation of measures
PROCESS EXCELLENCE
Optimised workflows, maximum success
To ensure that your company can scale successfully in the long term, you should rely on automated end-to-end processes with state-of-the-art technology right from the start. Thanks to our many years of expertise in business process excellence, we create perfectly designed workflows for you so that you can save valuable resources.
Simplify workflows holistically
End-to-end processes for sustainable scaling
Transparent value creation
CHANGE MANAGEMENT
Preparing & accompanying change
We strengthen your company through targeted measures such as effective coaching and training. We promote team cohesion through team building and ensure the success of your transformation with comprehensive change controlling. Accompanying measures in IT projects ensure smooth integration and sustainable results.
INNOVATION MANAGEMENT
Innovation is human
Implement your ideas successfully. We support you in formulating an innovation strategy and implementing it through efficient processes. With our trend radar, you keep your finger on the pulse of the times, while we align your corporate culture and mindset with innovation. We ensure your success and the sustainability of your innovative projects through targeted KPI management.
SUCCESS STORY TOURISM
IT Transformation: Setting New Standards in Service Management
CLIENT FTI
TOOLS JSM Premium, Access, User Confluence Standard, Opsgenie
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CHALLENGES
The goal was to implement a centralised IT Service Management (ITSM) platform that not only supports internal service processes but is also scalable and functions across various units (ESM).
APPROACH
Our team combined tool expertise with in-depth methodological knowledge to create the optimal conditions for service management. A tight schedule and collaboration with internationally distributed teams were key focus areas.
SOLUTION
By leveraging a value-driven combination of tool expertise and methodological knowledge, demicon experts established the ideal foundation for effective service management.
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SUCCESS STORY LOGISTICS & TRANSPORT
Sustainable Success Through Intelligent & Seamless IT Processes
CLIENT DB Regio Bus
TOOLS Confluence, Jira Service Management, Jira Software, Insight, Scriptrunner, Refined Theme
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CHALLENGES
Selecting and implementing a single tool that enables more than 2,000 employees to efficiently manage service requests and data records. The goal was to gain maximum control over as many IT workflows as possible to provide even better services to DB Regio Bus customers.
APPROACH
Through a detailed analysis and comprehensive consultation, we provided DB Regio Bus with a solution and end-to-end services tailored precisely to the company's needs.
SOLUTION
By implementing Jira and Confluence and integrating them with powerful, proven add-ons, we helped our customer optimise their IT landscape.
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SUCCESS STORY AUTOMOTIVE
Automation as a Success Factor in Service Management
CLIENT Globally Renowned German Premium Automotive Manufacturer
TOOLS Jira Service Management, eazyBI, Scriptrunner, Insight, Jira Automation, Structure & Advanced Roadmaps
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CHALLENGES
A rapid increase in new users led to longer response times, more urgent requests, and a growing backlog. Inefficient manual ticket processing and slow platforms like Jira and Confluence further intensified these issues.
APPROACH
We combined cutting-edge technical solutions with our methodological expertise and years of experience to provide the best possible service to our customer.
SOLUTION
We optimised the platform’s technical environment and transitioned from Jira to Jira Service Management. Our consultants assisted the team in securely migrating over 1,000 open tickets. Thanks to additional customisations, users can now make individual configurations without requiring support from a Jira administrator.
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