ATLASSIAN SERVICES
Expertise for your success
Optimise your Atlassian tools for maximum efficiency.
As an Atlassian Platinum Solution Partner, we maximise your Atlassian tools. From consulting and implementation to optimisation – increase your team productivity with our expertise.
UNLEASH YOUR FULL POTENTIAL WITH
Atlassian solutions
Atlassian tools such as Jira, Confluence and Jira Service Management help companies to work together more efficiently and implement innovative projects more quickly. However, the implementation and optimal use of these tools requires expertise. As an Atlassian Platinum Solution Partner, we accompany you on your journey. We offer you strategic consulting, support for migration to the cloud and managed services.
Benefit from our many years of experience and maximise the added value of your Atlassian tools!
PHILIPP WEISE
Head of Consulting
Arrange a non-binding consultation with our expert for Atlassian solutions today.
Use a Developer Experience Platform now & accelerate your embedded development with our assessment
2-30 dayson request
Our DevEx Platform for embedded systems is a customizable toolchain. Thanks to convenient tools and automated workflows, developer productivity and efficiency are increased, reducing time-to-market and release cycles.
SERVICES | RESULTS OUTCOME
- Comprehensive assessment: We carefully evaluate your existing development tools, processes and workflows.
- Performance improvement: We identify bottlenecks and areas for improvement to increase the speed of your development cycle.
- Customized strategies: You receive tailored recommendations and strategies to improve your development workflows, level of automation and efficiency.
- Expert advice: Work with our experienced consultants who understand the intricacies of embedded development environments and industry-specific solutions.
Analysis & documentation of requirements, existing tools & processes
Analysis of deviations
Basic architecture & tool selection
Suggestions for optimization
High-level development plan
Use a Developer Experience Platform now & accelerate your embedded development with our assessment
2-30 dayson request
Our DevEx Platform for embedded systems is a customizable toolchain. Thanks to convenient tools and automated workflows, developer productivity and efficiency are increased, reducing time-to-market and release cycles.
SERVICES | RESULTS OUTCOME
- Comprehensive assessment: We carefully evaluate your existing development tools, processes and workflows.
- Performance improvement: We identify bottlenecks and areas for improvement to increase the speed of your development cycle.
- Customized strategies: You receive tailored recommendations and strategies to improve your development workflows, level of automation and efficiency.
- Expert advice: Work with our experienced consultants who understand the intricacies of embedded development environments and industry-specific solutions.
Analysis & documentation of requirements, existing tools & processes
Analysis of deviations
Basic architecture & tool selection
Suggestions for optimization
High-level development plan
Use a Developer Experience Platform now & accelerate your embedded development with our assessment
2-30 dayson request
Our DevEx Platform for embedded systems is a customizable toolchain. Thanks to convenient tools and automated workflows, developer productivity and efficiency are increased, reducing time-to-market and release cycles.
SERVICES | RESULTS OUTCOME
- Comprehensive assessment: We carefully evaluate your existing development tools, processes and workflows.
- Performance improvement: We identify bottlenecks and areas for improvement to increase the speed of your development cycle.
- Customized strategies: You receive tailored recommendations and strategies to improve your development workflows, level of automation and efficiency.
- Expert advice: Work with our experienced consultants who understand the intricacies of embedded development environments and industry-specific solutions.
Analysis & documentation of requirements, existing tools & processes
Analysis of deviations
Basic architecture & tool selection
Suggestions for optimization
High-level development plan
Consulting
As an experienced Atlassian Solution Partner, we support you with all matters related to the Atlassian portfolio – from selecting the right tools and implementing them to customising solutions to meet your specific needs. We optimise your processes, enhance collaboration within your organisation, and help you effectively apply agile methods such as Scrum and Kanban. Our expertise includes, among other things, agile project management, scaled agile with SAFe®, and ITSM.
- Evaluation & implementation of Atlassian tools
- Process optimisation with Atlassian tools
- Customisation & extension of Atlassian tools
Increased efficiency through automation
Higher productivity through optimised workflows
Better decision-making through transparency
Licence Management
With our support, you can optimise your Atlassian licence costs and ensure that the right number of licences is always in use. Benefit from our many years of experience as an Atlassian Platinum Solution Partner in selecting, purchasing, and efficiently managing your licences – whether Cloud, Server, or Data Center. We will find the optimal licensing strategy for your company, creating added value.
- License consulting & optimisation
- License Management & renewal
- License audit & compliance
Cost savings through optimised license mod
Simplified License Management
Compliance with license terms
Cloud Migration
Take advantage of the benefits of the Atlassian Cloud! We will support you in the secure and efficient migration of your Atlassian tools (Jira, Confluence, Bitbucket, and more) to the cloud. Gain greater flexibility and scalability for your business while reducing operating costs. Benefit from our many years of experience and expertise as an Atlassian Platinum Solution Partner to ensure a smooth transition.
- Evaluation of cloud readiness
- Planning & implementation of migrations
- Optimisation of the cloud environment
Scalability & flexibility
Reduced IT costs
Increased security
Future viability
Rent-an-Admin
Relieve your IT department and gain flexibility! With 'Rent-an-Admin', you get experienced and certified Atlassian administrators who professionally manage your Atlassian systems. And the best part: no long-term staffing commitment. Scale your resources flexibly as needed and benefit from extensive expert knowledge.
- Administration & support of Atlassian tools
- Troubleshooting & problem solving
- Performance optimisation & system maintenance
Relief of internal IT resources
Access to expert knowledge
Ensuring smooth operation of the Atlassian tools
Trainings
Maximise your team's efficiency with tailored Atlassian training and workshops! We train your employees in Jira, Confluence, Bitbucket & Co. and share best practices for agile collaboration and efficient project management. Benefit from our expertise and boost your team's productivity.
- User training
- Administrator training
- Individual workshops & coaching
- Documentation
Increase in user acceptance
More efficient use of Atlassian tools
Optimisation of system administration
"We did a complex migration of our collaboration tools from on premise systems to AWS. Both, the knowledge of the solution itself and in particular the AWS know how of Demicon were major success factors. The team of Demicon was always focused on the success which means they tackled all obstacles fast, flexible and often proactive. The whole team worked professional, friendly and was open to adjust it ́s actions as new requirements appeared during the project. The same applies to the planning phase of this project such as the service they provide now for the operation of the solution."
Rhenus Freight Network GmbH
SUCCESS STORY AUTOMOTIVE
Success Story: Roadmap for accelerated cloud adoption in the automotive sector
CLIENT German Premium Automotive OEM
TOOLS Jira, Confluence, AWS, Jira Cloud Migration Assistant (JCMA), Confluence Cloud migration Assistant (CCMA).
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CHALLENGES
The German Premium Automotive OEM faced performance issues due to numerous projects and users. The migration to the cloud had to be carefully planned to ensure a successful transition.
APPROACH
Through careful planning and close collaboration with the Technical Account Manager, the demicon team led the migration and identified potential challenges early on.
SOLUTION
The migration to the Atlassian Cloud brought many advantages to the German OEM: reduced costs, improved collaboration, faster innovation, increased scalability, and flexible, location-independent access for all users.
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SUCCESS STORY TOURISM
IT-Transformation: New Dimensions in Service Management
CLIENT FTI
TOOLS JSM PREMIUM, ACCESS, USER CONFLUENCE STANDARD, OPSGENIE
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CHALLENGES
Besides the overall implementation of Jira Service Management as a global and scalable tool for service management at FTI, ITSM processes based on ITIL best practices had to be designed and implemented from scratch.
APPROACH
Our team combined tool expertise with profound methodological know-how to create the optimal conditions for Service Management at FTI. Tight timelines and collaboration with internationally distributed teams were the focus.
SOLUTION
Through a value enhancing combination of tool expertise and methodological know-how, our demicon experts created the ideal conditions for Service Management.
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SUCCESS STORY AUTOMOTIVE
Automation as a
Success Driver in
Service Management
CLIENT A GLOBALLY RENOWNED GERMAN PREMIUM AUTOMOTIVE GROUP
TOOLS JIRA SERVICE MANAGEMENT, eazyBI, SCRIPTRUNNER, INSIGHT, JIRA AUTOMATION, STRUCTURE & ADVANCED ROADMAPS
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CHALLENGES
The project faced challenges of rapid user growth, leading to increased response times, escalating urgent requests, and a growing backlog, all compounded by inefficient manual ticket processing and slowing platforms like Jira and Confluence.
APPROACH
To ensure the best possible service for our client, we once again relied on state-of-the-art technical solutions in combination with our methodological know-how and our extensive experience.
SOLUTION
We optimised the platform‘s technical environment and switched from Jira to Jira Service Management. Our consultants supported the team at our client in migrating more than 1,000 open tickets securely. Through additional customisations, users can now make individual configurations, without the support of a Jira administrator.
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SUCCESS STORY LOGISTICS & TRANSPORT
Sustainable Success with Smart Seamless IT Processes
CLIENT DB REGIO BUS
TOOLS CONFLUENCE, JIRA SERVICE MANAGEMENT, JIRA SOFTWARE, INSIGHT, SCRIPTRUNNER, REFINED THEME
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CHALLENGES
Aligning IT infrastructure and customer service during centralisation posed risks of lost information, disorganised processes, and increased costs. Implementing a unified IT service management tool was necessary to streamline workflows and improve service efficiency for over 2,000 employees.
APPROACH
Through detailed analysis and comprehensive consulting, we provided DB Regio Bus with solutions and end-to-end services tailored to their specific requirements.
SOLUTION
Together we created a scalable, secure IT infrastructure as a foundation for long-term digital success while maintaining excellent customer service. As a result, the company has achieved maximum efficiency and transparency.
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DISCOVER RELATED
Services & Solutions
Atlassian Partner
Digital Transformation
HOW CAN DEMICON
support your company?
demicon is the perfect partner for all your data-driven requirements. We specialize in tailor-made solutions that use agile methods and offer our customers continuous support. Our expertise lies in the development of customized solutions that are specifically tailored to your company's goals. Thanks to our agile approach, we guarantee fast and flexible implementation to meet ever-changing market requirements. Our professional advice goes beyond the initial implementation and ensures seamless integration and long-term excellence.
With demicon, you choose a service provider and partner dedicated to improving your business performance and driving your long-term growth.
VALUABLE INSIGHTS
Atlassian
Read our insights now!
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System of Work: Wie Atlassian die Arbeit neu denkt
Dec 3, 2024 by DEMICON