ATLASSIAN SERVICES
Expertise for your success
Optimise your Atlassian tools for maximum efficiency.
As an Atlassian Platinum Solution Partner, we maximise your Atlassian tools. From consulting and implementation to optimisation – increase your team productivity with our expertise.
UNLEASH YOUR FULL POTENTIAL WITH
Atlassian solutions
Atlassian tools such as Jira, Confluence and Jira Service Management help companies to work together more efficiently and implement innovative projects more quickly. However, the implementation and optimal use of these tools requires expertise. As an Atlassian Platinum Solution Partner, we accompany you on your journey. We offer you strategic consulting, support for migration to the cloud and managed services.
Benefit from our many years of experience and maximise the added value of your Atlassian tools!
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PHILIPP WEISE
Head of Consulting
Arrange a non-binding consultation with our expert for Atlassian solutions today.
Use a Developer Experience Platform now & accelerate your embedded development with our assessment
2-30 days
on request
Our DevEx Platform for embedded systems is a customizable toolchain. Thanks to convenient tools and automated workflows, developer productivity and efficiency are increased, reducing time-to-market and release cycles.
SERVICES | RESULTS OUTCOME
- Comprehensive assessment: We carefully evaluate your existing development tools, processes and workflows.
- Performance improvement: We identify bottlenecks and areas for improvement to increase the speed of your development cycle.
- Customized strategies: You receive tailored recommendations and strategies to improve your development workflows, level of automation and efficiency.
- Expert advice: Work with our experienced consultants who understand the intricacies of embedded development environments and industry-specific solutions.
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Analysis & documentation of requirements, existing tools & processes
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Analysis of deviations
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Basic architecture & tool selection
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Suggestions for optimization
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High-level development plan
Use a Developer Experience Platform now & accelerate your embedded development with our assessment
2-30 days
on request
Our DevEx Platform for embedded systems is a customizable toolchain. Thanks to convenient tools and automated workflows, developer productivity and efficiency are increased, reducing time-to-market and release cycles.
SERVICES | RESULTS OUTCOME
- Comprehensive assessment: We carefully evaluate your existing development tools, processes and workflows.
- Performance improvement: We identify bottlenecks and areas for improvement to increase the speed of your development cycle.
- Customized strategies: You receive tailored recommendations and strategies to improve your development workflows, level of automation and efficiency.
- Expert advice: Work with our experienced consultants who understand the intricacies of embedded development environments and industry-specific solutions.
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Analysis & documentation of requirements, existing tools & processes
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Analysis of deviations
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Basic architecture & tool selection
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Suggestions for optimization
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High-level development plan
Use a Developer Experience Platform now & accelerate your embedded development with our assessment
2-30 days
on request
Our DevEx Platform for embedded systems is a customizable toolchain. Thanks to convenient tools and automated workflows, developer productivity and efficiency are increased, reducing time-to-market and release cycles.
SERVICES | RESULTS OUTCOME
- Comprehensive assessment: We carefully evaluate your existing development tools, processes and workflows.
- Performance improvement: We identify bottlenecks and areas for improvement to increase the speed of your development cycle.
- Customized strategies: You receive tailored recommendations and strategies to improve your development workflows, level of automation and efficiency.
- Expert advice: Work with our experienced consultants who understand the intricacies of embedded development environments and industry-specific solutions.
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Analysis & documentation of requirements, existing tools & processes
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Analysis of deviations
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Basic architecture & tool selection
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Suggestions for optimization
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High-level development plan
Consulting
As an experienced Atlassian Solution Partner, we support you with all matters related to the Atlassian portfolio – from selecting the right tools and implementing them to customising solutions to meet your specific needs. We optimise your processes, enhance collaboration within your organisation, and help you effectively apply agile methods such as Scrum and Kanban. Our expertise includes, among other things, agile project management, scaled agile with SAFe®, and ITSM.
- Evaluation & implementation of Atlassian tools
- Process optimisation with Atlassian tools
- Customisation & extension of Atlassian tools
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Increased efficiency through automation
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Higher productivity through optimised workflows
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Better decision-making through transparency
Licence Management
With our support, you can optimise your Atlassian licence costs and ensure that the right number of licences is always in use. Benefit from our many years of experience as an Atlassian Platinum Solution Partner in selecting, purchasing, and efficiently managing your licences – whether Cloud, Server, or Data Center. We will find the optimal licensing strategy for your company, creating added value.
- License consulting & optimisation
- License Management & renewal
- License audit & compliance
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Cost savings through optimised license mod
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Simplified License Management
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Compliance with license terms
Cloud Migration
Take advantage of the benefits of the Atlassian Cloud! We will support you in the secure and efficient migration of your Atlassian tools (Jira, Confluence, Bitbucket, and more) to the cloud. Gain greater flexibility and scalability for your business while reducing operating costs. Benefit from our many years of experience and expertise as an Atlassian Platinum Solution Partner to ensure a smooth transition.
- Evaluation of cloud readiness
- Planning & implementation of migrations
- Optimisation of the cloud environment
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Scalability & flexibility
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Reduced IT costs
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Increased security
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Future viability
Rent-an-Admin
Relieve your IT department and gain flexibility! With 'Rent-an-Admin', you get experienced and certified Atlassian administrators who professionally manage your Atlassian systems. And the best part: no long-term staffing commitment. Scale your resources flexibly as needed and benefit from extensive expert knowledge.
- Administration & support of Atlassian tools
- Troubleshooting & problem solving
- Performance optimisation & system maintenance
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Relief of internal IT resources
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Access to expert knowledge
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Ensuring smooth operation of the Atlassian tools
Trainings
Maximise your team's efficiency with tailored Atlassian training and workshops! We train your employees in Jira, Confluence, Bitbucket & Co. and share best practices for agile collaboration and efficient project management. Benefit from our expertise and boost your team's productivity.
- User training
- Administrator training
- Individual workshops & coaching
- Documentation
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Increase in user acceptance
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More efficient use of Atlassian tools
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Optimisation of system administration
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"We did a complex migration of our collaboration tools from on premise systems to AWS. Both, the knowledge of the solution itself and in particular the AWS know how of Demicon were major success factors. The team of Demicon was always focused on the success which means they tackled all obstacles fast, flexible and often proactive. The whole team worked professional, friendly and was open to adjust it ́s actions as new requirements appeared during the project. The same applies to the planning phase of this project such as the service they provide now for the operation of the solution."
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Rhenus Freight Network GmbH
SUCCESS STORY TOURISM
IT Transformation: Setting New Standards in Service Management
CLIENT FTI
TOOLS JSM Premium, Access, User Confluence Standard, Opsgenie
Download Now
CHALLENGES
The goal was to implement a centralised IT Service Management (ITSM) platform that not only supports internal service processes but is also scalable and functions across various units (ESM).
APPROACH
Our team combined tool expertise with in-depth methodological knowledge to create the optimal conditions for service management. A tight schedule and collaboration with internationally distributed teams were key focus areas.
SOLUTION
By leveraging a value-driven combination of tool expertise and methodological knowledge, demicon experts established the ideal foundation for effective service management.
Download Now
SUCCESS STORY AUTOMOTIVE
Automation as a Success Factor in Service Management
CLIENT Globally Renowned German Premium Automotive Manufacturer
TOOLS Jira Service Management, eazyBI, Scriptrunner, Insight, Jira Automation, Structure & Advanced Roadmaps
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CHALLENGES
A rapid increase in new users led to longer response times, more urgent requests, and a growing backlog. Inefficient manual ticket processing and slow platforms like Jira and Confluence further intensified these issues.
APPROACH
We combined cutting-edge technical solutions with our methodological expertise and years of experience to provide the best possible service to our customer.
SOLUTION
We optimised the platform’s technical environment and transitioned from Jira to Jira Service Management. Our consultants assisted the team in securely migrating over 1,000 open tickets. Thanks to additional customisations, users can now make individual configurations without requiring support from a Jira administrator.
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SUCCESS STORY LOGISTICS & TRANSPORT
Sustainable Success Through Intelligent & Seamless IT Processes
CLIENT DB Regio Bus
TOOLS Confluence, Jira Service Management, Jira Software, Insight, Scriptrunner, Refined Theme
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CHALLENGES
Selecting and implementing a single tool that enables more than 2,000 employees to efficiently manage service requests and data records. The goal was to gain maximum control over as many IT workflows as possible to provide even better services to DB Regio Bus customers.
APPROACH
Through a detailed analysis and comprehensive consultation, we provided DB Regio Bus with a solution and end-to-end services tailored precisely to the company's needs.
SOLUTION
By implementing Jira and Confluence and integrating them with powerful, proven add-ons, we helped our customer optimise their IT landscape.
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SUCCESS STORY AUTOMOTIVE
Atlassian Cloud Implementation in the Automotive Sector
CLIENT German Premium Automotive Manufacturer
TOOLS Jira, Confluence, AWS, Jira Cloud Migration Assistant (JCMA), Confluence Cloud Migration Assistant (CCMA)
CHALLENGES
The automotive manufacturer faced performance issues due to numerous projects and users. The migration to the cloud needed to be carefully planned to ensure a successful transition.
APPROACH
Through meticulous planning and close collaboration with the Atlassian TAM, the demicon team managed the migration while identifying potential challenges early on.
SOLUTION
Migrating to the Atlassian Cloud provided the German OEM with numerous benefits: reduced costs, improved collaboration, faster innovation, greater scalability, and flexible, location-independent access for all users.
Download NowDownload the Success Story now
Discover the full Success Story "Global transformation - successful implementation of jira service management & processes in itsm"!
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Discover the full Success Story "Automation as a success driver in Service Management"!
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Discover the full Success Story "Sustainable success with smart, seamless IT processes"!
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Discover the full Success Story "Accelerating cloud adoption in the automotive sector"!
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DISCOVER RELATED
Services & Solutions
Atlassian Partner
Digital Transformation
HOW CAN DEMICON
support your company?
demicon is the perfect partner for all your data-driven requirements. We specialize in tailor-made solutions that use agile methods and offer our customers continuous support. Our expertise lies in the development of customized solutions that are specifically tailored to your company's goals. Thanks to our agile approach, we guarantee fast and flexible implementation to meet ever-changing market requirements. Our professional advice goes beyond the initial implementation and ensures seamless integration and long-term excellence.
With demicon, you choose a service provider and partner dedicated to improving your business performance and driving your long-term growth.
VALUABLE INSIGHTS
Atlassian
Read our insights now!
9 min read
Assets Data Manager by Atlassian: Die Zukunft des Asset Managements in Unternehmen
Jan 29, 2025 by DEMICON